SNo. | Change | Impacted Departments |
1 | Parts Contract Lead | Sales |
2 | PO for Non-Contract Service Call | Service |
3 | Holidays in Service Team Calendar | Service |
4 | Automails for Category Managers | Sales |
5 | Order Forms (Non-Billable) | Sales |
6 | Contract Activation Reminders | Service |
1. Parts Contract (Sales)
If a lead is flagged as 'Parts Contract', then system must ensure that PO value for such an order must be 0.
2. PO for Non-Contract Service Call (Service)
Provision has now been been given to users to change any PO that has been attached against Non-Contract Service call provided service invoicing has not been initiated for the same.
3. Holidays in Service Team Calendar (Service)
Earlier, company holidays were not getting reflected in service team calendar. Now, changes have been made to reflect company holidays (defined by admin) in the service team calendar (ref below screenshots)
4. Automails for Category Managers (Sales)
A new automail has been introduced to list out all the parts that are yet to be validated. This automail has been been scheduled to run every Monday and Thursday and will be sent to all the category managers and pricelist owners.
5. Non-Billable Order Form (Sales)
When a non-billable order form (for parts) is raised, system will now display, in the order form, the difference in margin - before OF was raised AND after the OF request. This is to highlight the impact of non-billable parts request on the margin.
(ref below screenshot)
6. Reminders for Contracts activation (Service)
Email reminders regarding contract activation will only be sent for those contracts whose contract start date is less than 30 days from the current date.
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