SNo. | Change | Audience |
1 | Company Master | Admin |
2 | Order Sign-Off | Service |
3 | Supplier Master | Supplier Master Stakeholder |
4 | Verbal Order | Sales |
5 | Reopened PS Calls | PSG |
1. Company Master
Option has been provided in Company Master to define the 'Company Docket Admin' (ref below screenshot)
2. Order Sign-Off
Couple of field changes have been made in the Order Sign-off screen.
1. 'Supplier Warranty' and 'Company Warranty' fields have now been merged into one.
2. A new field 'Completed On,', has been introduced to display the service call completion date.
3. Supplier Master
Couple of important changes have been introduced in Supplier Master screen.
1. For any new supplier addition to Supplier Master, entering 'Payment Terms' has been made mandatory.
2. Color coding has been provided on the left grid to identify the category of supplier.
Red means 'Contract' (Manager Vendor), Blue stands for 'Non Contract' (Un-managed Vendors) while Green equates to 'Internal Supplier'.
4. Verbal Order
Option has been provided in the Lead Management screen to view verbal order for lead, if there exists one for the lead (ref below screenshot)
5. Reopened PS Calls
A small change has been made in the 'Calls Pending for Action' report. This report will now include the 'Call Reopened Date' in addition to the 'Call Reported Date'. Also note that 'Ageing' for such (reopened) calls will show the number of days passed since the call was reopened (ref below screenshot)
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