SNo. | Change | Impacted Departments |
1 | PM Contract Pivot | Service |
2 | Turnaround Time in PSG Pivot | PSG |
3 | Currency Check for Sub-Quote | Sales |
1. Preventive Maintenance Contract Pivot
Three new fields have been introduced in the Preventive Maintenance Contract Pivot, namely 'Target Year', 'Target Month' and 'Target Week'.
2. Turnaround Time in PSG Pivot
The PSG pivot has now been modified to show the call turnaround time as well. Ideal 'Call Turnaround Times' have been defined in the backend for the combination of 'Product' and 'Call Type'.
When a PSG call has been completed within the turnaround time, 'PSG Compliance' column in the PSG pivot will show "Compliant". When time taken to complete the call is more than the defined turnaround time (for that call type), 'PSG Compliance' column will show "Non-Compliant".
3. Main Lead and Sub-Quote - Currency Check
When user creates a sub-quote and links it to an existing lead/order, system will check whether the currency definition for the main and sub-quote are the same. If they are NOT, it'll throw an error.
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